Conditional Access

Users blocked by Conditional Access? Remote help within 4 hours.

Microsoft Entra specialists. We fix MFA loops, device compliance mismatches and over-blocking CA policies — without weakening Zero Trust.

Critical CA outage active?

Call now: +31 6 11 25 55 06 - emergency support within 4 hours

Common Conditional Access errors

The issues we solve daily for organizations.

AADSTS53000

Device is not compliant

Users are blocked because Entra ID sees the device as non-compliant while Intune says it is. Sync delay between Intune and Entra, or stale device records.

Our approach: Compliance policy analysis, forced sync, device cleanup and if needed policy refactoring.
AADSTS50076

MFA required but not configured

Policy requires MFA, but user has no authentication method registered yet. Combined registration not working everywhere or wrong Authentication Strength settings.

Our approach: Configure MFA enrollment flow, activate Registration Campaign or Temporary Access Pass for critical users.
AADSTS53003

Access blocked by CA policy

Often caused by overly strict location or app filters, a misconfigured block policy, or an exclude group that doesn't work properly.

Our approach: Sign-in log analysis with What-If tool to see exactly which policy triggers and why.
AADSTS165000

Invalid Request - Risk-based policy

Identity Protection sees a sign-in as risky and blocks it, but it's a false positive. Impossible travel with VPN usage or new locations.

Our approach: Risk policy fine-tuning, configure Named Locations and reduce false positives without weakening security.
AADSTS50105

User not assigned to app

CA policy targeted at a specific app, but user has no assignment. Often occurs with migrated enterprise applications.

Our approach: App assignment review plus automation so new users are automatically provisioned correctly.
MFA loop

Endless MFA prompts

Users get MFA prompts on every browser action. Often caused by wrong session configuration, conflicting CA policies or wrong sign-in frequency.

Our approach: Session Control review, configure Persistent Browser Session, resolve policy conflicts.
Emergency access

Break-glass account unreachable

Panicking after CA locked out the entire IT team? Break-glass accounts not properly configured or passwords lost.

Our approach: First: emergency access recovery. Then: proper break-glass setup with monitoring and alerting.
Guest access

External users get no access

B2B guests who are MFA-compliant in their home tenant are still blocked. Cross-tenant access settings not properly configured.

Our approach: Configure cross-tenant access policies, enable Trust MFA from Home Tenant.

Conditional Access is our expertise

Rely on specialists who do this daily.

100+

CA policies configured

From SMB setups to enterprise deployments

4u

Average resolution time

For critical CA outages

95%

First-time-right fixes

Problems are solved immediately, not postponed

Need Help

Is your Conditional Access not working as it should?

Whether you have a critical outage or want a review of your CA setup - contact us today.